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Quick links: |  | Welcome First Launch Assistant Get Support Install Extras Tips and tutorials

|  |  | Support Assistant

The integrated Support Assistant combines a welcome screen with a first launch assistant, tips, installable extras, and a support page that guides you through the available support options. Click here to open the Support Assistant. Welcome This screen welcomes you when you start DEVONthink for the very first time. It offers: The option to subscribe the free DEVONtechnologies newsletter, as well as a number of welcome tips The tip of the day The extra of the day Click the links at the bottom of the window to access the other Support Assistant sections. You can also check or uncheck the Show this window when DEVONthink opens checkbox at the bottom of the window to set whether to show the Support Assistant each time DEVONthink is launched. First Launch Assistant The first launch assistant opens automatically the very first time you open DEVONthink, and guides you through the first steps of using the application: creating a new database, installing the add-ons, and adjusting the preferences. Get Support The Support screen guides you through the three common steps for troubleshooting DEVONthink. In addition, you can update your details in DEVONtechnologies' customer database, or buy an upgrade or a second license. Install Extras On the Extras screen, DEVONthink lists all available extras that you can download and install from DEVONtechnologies' server. This includes scripts, smart rules, and templates. Browse the list of extras and install them with the Install button. The last line of the description shows where in the Scripts or Data > New from Template menu the extra will show up after installation. Remove installed extras with the Remove button. The extras are updated live from DEVONtechnologies' server so it's a good idea to check back from time to time. The latest extra is also always mentioned on the welcome screen. If you check the Install & update extras automatically checkbox at the bottom of the window, any updates to scripts or templates you've downloaded here will be updated as needed.
Note: If one of these categories does not show up in your copy of DEVONthink, there might be no extras of this type currently available.
Tips and tutorials Here you can find the latest tips and tutorials to help you squeeze the best out of DEVONthink. Tutorials can be slideshows describing basic tasks in DEVONthink or screencasts. Both tips and tutorials are updated live from DEVONtechnologies' server so it's a good idea to check back on a regular basis. The latest tip or tutorial is also always mentioned on the welcome screen.