Troubleshooting : DEVONthink crashes

DEVONthink crashes

If DEVONthink crashes while it's running, please hold the ⌥ Option key and choose Help > Report Bug.

If DEVONthink crashes on startup, there is no opportunity for you to use our bug reporting mechanism. However, you can manually retrieve the crash logs:

In the Finder, hold the ⌥ Option key and select Go > Library.
Open the Logs/DiagnosticReports folder and locate the most recent crash report for DEVONthink. (The date and time is in the filename.)
Attach the crash log when you start a support ticket.

In either case, please try to reproduce the crash before reporting it. Also provide enough detail about what you were doing at the time of the crash.